Privacy Policy

Welcome to BranchAudio. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and audio tools.

1. Information We Collect

BranchAudio collects the following types of information to provide and improve our services:

• Account Information: When you sign in using third-party authentication (e.g., Google), we collect basic profile information such as your name and email address to manage your account, secure your sessions, and track your service credits.
• Audio & Text Data: Text scripts, AI prompts, and audio files you submit are processed to generate your requested content.
• Cloud Library Data: If you utilize the "Save to Cloud" feature, your project data (including scripts, character configurations, and dialogue blocks) is securely stored on our servers so you can access it later.
• Log Data: We collect non-personal information such as IP address, browser type, device type, and pages visited for security and analytics.

2. How We Use Information & AI Processing

We use your information to process audio requests, manage your credit balance, and improve website performance.

• Artificial Intelligence Processing: To provide features such as AI script review, auto-casting, and text-to-speech generation, the text you submit may be transmitted to trusted third-party AI providers (such as Google Cloud). These third parties act as sub-processors strictly to fulfill your request. We configure our API agreements to ensure your private scripts are not used by these third-party providers to train their public AI models.

We do not sell, rent, or trade user data to outside parties.

3. Cookies

BranchAudio may use cookies or similar technologies to enhance user experience and analyze site traffic. You can disable cookies in your browser settings.

4. Third-Party Services and Analytics

We use trusted third-party services to help us operate and improve our website. Specifically, we use Google Analytics to understand how users interact with our site. Google Analytics collects non-personal information such as your IP address, browser type, device type, and the pages you visit.

Google Analytics uses cookies to gather this data. For more information on how Google collects and processes your data, please visit Google's Partner Sites Privacy Policy. If you prefer not to be tracked, you can opt out by installing the Google Analytics Opt-out Browser Add-on.

5. Data Security

We take reasonable measures to protect user data, including secure servers and HTTPS encryption. However, no online system can be completely secure.

6. Children’s Privacy

BranchAudio is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

7. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised update date.